Terms & Conditions

Welcome to mybrandexpert.com (“Website”). These Terms and Conditions (“Terms”) govern your access to and use of this Website, services, products, programs, consulting, and digital offerings provided under the My Brand Expert brand (“Company,” “we,” “us,” or “our”).

By accessing this Website or purchasing any product or service, you agree to be bound by these Terms.

1. Services Provided

The Company provides services including, but not limited to:

• Strategic marketing advisory
• Growth consulting
• Fractional Head of Growth services
• Automation strategy and implementation guidance
• AI-driven systems consulting
• Digital products and educational materials
• Founding access programs
• Upsell services including bespoke implementation and system builds

Services may be delivered through digital platforms, video conferencing, written reports, email, or other communication channels.

2. No Guarantees

We provide strategic guidance, advisory services, and implementation support. However:

• We do not guarantee specific financial results.
• We do not guarantee revenue growth, margin increases, or business outcomes.
• Results depend on your implementation, market conditions, and business decisions.
• All examples and case references are illustrative and not guarantees of future performance.

3. Payments and Fees

All payments are due as stated at the time of purchase.

3.1 One-Time Programs

One-time purchases (including Founding Access) are billed upfront and are non-recurring unless otherwise stated.

3.2 Subscriptions

If subscription products are offered in the future, recurring billing terms will be clearly stated before purchase.

3.3 Implementation and Consulting Engagements

Bespoke implementation services, automation builds, and fractional Head of Growth engagements are governed by separate written agreements outlining scope, duration, deliverables, and payment structure.

4. Refund Policy

Unless explicitly stated otherwise at checkout:

• One-time strategic access programs are non-refundable.
• Consulting and advisory fees are non-refundable once services have commenced.
• Custom implementation projects are governed by separate service agreements.

By purchasing, you acknowledge and agree to this refund structure.

5. Intellectual Property

All content on this Website and in our programs, including but not limited to:

• Text
• Graphics
• Workflows
• Frameworks
• Strategy materials
• Software concepts
• Documentation

is the intellectual property of the Company and may not be copied, distributed, resold, or reproduced without written permission.

You are granted a limited, non-transferable license for personal or internal business use only.

6. Confidentiality

We treat client information as confidential. However:

• You are responsible for protecting your own access credentials.
• We are not responsible for security breaches outside our reasonable control.
• Separate NDAs may be executed for high-level consulting engagements.

7. Limitation of Liability

To the fullest extent permitted by law:

• The Company shall not be liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid by you for the relevant service.
• You assume full responsibility for business decisions made based on our guidance.

8. Independent Contractor Relationship

Nothing in these Terms creates a partnership, joint venture, or employment relationship. All services are provided as independent advisory or consulting services.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which the Company operates, without regard to conflict of law principles. Where required by applicable consumer protection laws, mandatory local laws shall apply.

10. EU & GDPR Compliance

If you are located in the European Union (EU), European Economic Area (EEA), or United Kingdom, the following applies:

Lawful Basis for Processing

We process personal data based on one or more of the following lawful bases:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Your consent (where required)

Your GDPR Rights

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact: contact@mybrandexpert.com

You also have the right to lodge a complaint with your local data protection authority.

11. California & U.S. Consumer Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect
• The right to request deletion of personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information
• The right to non-discrimination for exercising privacy rights

We do not sell personal information.

To exercise your rights, contact: contact@mybrandexpert.com

12. Changes to Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of updated Terms.